Introducing a new product to a company is both a complicated and
rewarding task. I speak from experience because I was the lead technical
person involved when our company, XYZ Inc., upgraded our users from
Outlook 2000 to Outlook 2003. This upgrade was by no means a seamless
transition and many of the Dell Inc Employee Directory users were doubtful that an upgrade would
improve the latency problems that XYZ user’s was experiencing. Despite
these doubts, our team was able to have a successful upgrade, which
solved critical issues that XYZ was experiencing.
There are several factors that a company must analyze before they decide
whether they should add new technology. The most important factor is if
the technology is cost effective. If the technology is too expensive
then the company may lose revenue if they purchase too many licenses and
overspend. The other factor is analyzing whether the employees have the
tech. savvy to operate a complicated application. The education of the
employees should also be factored in because while the company is paying
thousands of dollars to educate their employees they are also losing
valuable working time.
XYZ had recently opened several new satellite offices that were located
across the East Coast.
Each office had no more then 5 employees but all them relied heavily on the email system to perform their every day tasks. The current Exchange System featured 1 Exchange Server that was about 5 years out of date. Together with the board of directors, we decided that it would be necessary to upgrade the exchange system hardware. In addition, the decision was made to upgrade the software from Advanced Server 2000 to the Standard Addition Exchange 2003. On the Server side, the Standard Exchange 2003 addition was the best choice for the company because of several different reasons. Exchange Server 2003 Standard Edition is designed to meet the messaging and collaboration needs of small and medium-size corporations. With Exchange Server 2003 Standard Edition, you get: 1. Exchange Server 2003 2. The flexibility to be configured as a Microsoft Office Outlook Web Access front-end server. 3. Mailbox stores and public folder stores that are each limited to 16-gigabyte (GB) maximum. 4. Recovery Storage Group (Microsoft.com, 2004) The main reason that I requested that we upgrade our client side application from outlook 2000 to 2003 is that this application has a feature that is called “caching”. There are also several other features that this Application contains which I felt were essential to XYZ’s success: 1. Prevent junk mail. The new Junk E-Mail Filter can help you prevent junk e-mail messages from cluttering your Inbox. Learn more about preventing junk e-mail messages with Outlook 2003. 2. Block unwanted attachments. To help prevent unwanted attachments and bulky files from taking up too much storage space, Outlook 2003 blocks e-mail messages and files from people not on your Safe Senders List. After you examine and approve the message, Outlook 2003 downloads the full message and file. 3. Read e-mail messages regardless of the connection. The new Cached Exchange Mode downloads messages and other Outlook 2003 data to your computer so you can remain productive during network downtime. Cached Exchange Mode requires a connection to Exchange Server 2003. (Microsoft.com, 2003) Most of the work for this upgrade was done on the weekend and during holiday hours.
Each office had no more then 5 employees but all them relied heavily on the email system to perform their every day tasks. The current Exchange System featured 1 Exchange Server that was about 5 years out of date. Together with the board of directors, we decided that it would be necessary to upgrade the exchange system hardware. In addition, the decision was made to upgrade the software from Advanced Server 2000 to the Standard Addition Exchange 2003. On the Server side, the Standard Exchange 2003 addition was the best choice for the company because of several different reasons. Exchange Server 2003 Standard Edition is designed to meet the messaging and collaboration needs of small and medium-size corporations. With Exchange Server 2003 Standard Edition, you get: 1. Exchange Server 2003 2. The flexibility to be configured as a Microsoft Office Outlook Web Access front-end server. 3. Mailbox stores and public folder stores that are each limited to 16-gigabyte (GB) maximum. 4. Recovery Storage Group (Microsoft.com, 2004) The main reason that I requested that we upgrade our client side application from outlook 2000 to 2003 is that this application has a feature that is called “caching”. There are also several other features that this Application contains which I felt were essential to XYZ’s success: 1. Prevent junk mail. The new Junk E-Mail Filter can help you prevent junk e-mail messages from cluttering your Inbox. Learn more about preventing junk e-mail messages with Outlook 2003. 2. Block unwanted attachments. To help prevent unwanted attachments and bulky files from taking up too much storage space, Outlook 2003 blocks e-mail messages and files from people not on your Safe Senders List. After you examine and approve the message, Outlook 2003 downloads the full message and file. 3. Read e-mail messages regardless of the connection. The new Cached Exchange Mode downloads messages and other Outlook 2003 data to your computer so you can remain productive during network downtime. Cached Exchange Mode requires a connection to Exchange Server 2003. (Microsoft.com, 2003) Most of the work for this upgrade was done on the weekend and during holiday hours.
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